Last Updated: 08.11.2024
Welcome to The Nihon Ken Shop (“we,” “us,” “our”). By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions (“Terms”). Please read them carefully.
1. Introduction
Purpose: These Terms outline the rules and guidelines for using The Nihon Ken Shop’s website and services. Acceptance: By accessing our site or making a purchase, you agree to these Terms. If you do not agree, please refrain from using our services.
2. Definitions
“User”: Anyone who accesses or uses our website. “Customer”: A user who makes a purchase from our shop. “Products”: Items available for sale on our website. “Services”: All functionalities offered through our website, including browsing and purchasing products.
3. User Obligations
To access certain features of our website, you may need to create an account. You agree to provide accurate and complete information and to keep this information updated. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
4. Product Information
We strive to provide accurate descriptions and images of our products. However, due to the print-on-demand nature of our items, there may be slight variations in color, design, or details compared to what is shown on screens and in real life. While we do our best to ensure consistency, slight differences may occur due to printing processes, screen settings, and production methods. These variations will not affect the overall look or the “general feeling” of the designs.
Product descriptions and images can be changed without notice to reflect updates or improvements to our offerings. Prices are subject to change without prior notice and do not include additional fees such as shipping or VAT/duties, which are detailed below.
5. Orders and Payment
Accepted Payment Methods: We accept payments through Stripe, which includes major cards such as Visa, Mastercard, American Express, Discover, JCB, and Maestro. Additionally, we offer PayPal as a payment option for your convenience.
Order Confirmation: Once you place an order, you will receive an email confirming your purchase. If there are any issues with your order, such as items being out of stock, we will inform you as soon as possible.
Custom Orders: Due to the print-on-demand nature of our products, production begins as soon as your order is confirmed. This means that modifications or cancellations may not be possible once production has started.
6. Shipping and Delivery
Production Time: As a print-on-demand shop, products are typically produced within 2–7 business days. Items like The Shikoku Compendium may require longer production times.
Shipping Times:
- United States: 3–4 business days
- Europe: 5–10 business days
- Canada: 6–10 business days
- Australia and New Zealand: 5–15 business days
- Worldwide: 10–20 business days
Total Delivery Time: Please note that total delivery time is the sum of production and shipping times.
Shipping Costs: Shipping fees are calculated at checkout based on your location and chosen shipping method.
7. Fees, VAT, Taxes, and Import Costs
We are not VAT registered and cannot collect VAT or taxes ourselves. However, our print-on-demand supplier is VAT registered and ships all orders duty paid:
Duty Paid: Customers in the EU, US, Norway, Switzerland, and the UK should not incur additional fees upon delivery. Fees: A fee is added at checkout to cover duty-paid expenses. If you are charged additional VAT or taxes upon delivery, please contact us for a refund of the fee paid at checkout.
8. Returns, Refunds, and Right of Withdrawal
Return and Refund Policy: Due to the print-on-demand nature of our products, we generally do not accept returns unless the product is defective or incorrect. If your item arrives damaged or incorrect, please contact us within 14 days and provide a photo of the issue. Once we review and approve your request, we will offer a replacement or a refund. More info can be found on [our returns and refunds page].
Right of Withdrawal for EU/EEA Customers: Customers residing in the EU/EEA have the right to withdraw from their purchase within 14 days without providing a reason. To exercise this right, you must notify us within the withdrawal period and return the product in its original condition. More details and guidance on how to proceed can be found [here].
9. Intellectual Property
All content on our website, including products, designs, and logos, is owned by or licensed to The Nihon Ken Shop. You may not use or reproduce any content without our permission.
10. Privacy and Data Protection
We value your privacy. We do not share your data with third parties except as necessary to fulfill your order or as required by law. For more information on how we collect and use your data, please see our [Privacy Policy].
11. User Conduct
By using our site, you agree to act responsibly and refrain from any illegal or unauthorized activities. Prohibited conduct includes, but is not limited to:
- Spamming or sending unsolicited messages
- Transmitting viruses, malware, or any harmful software
- Engaging in fraudulent or deceptive activities
These actions compromise the safety and functionality of our website and community, and we reserve the right to take necessary actions, including restricting access or reporting to appropriate authorities, if such conduct is detected.
12. Limitation of Liability
To the fullest extent permitted by law, The Nihon Ken Shop shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our site or products. This includes, but is not limited to, damages related to:
- Delays in delivery due to third-party carriers or customs processes
- Minor variations in product color, design, or details due to print-on-demand production methods
- Temporary unavailability of the website or its functionalities
While we strive to ensure an accurate and reliable shopping experience, there may be unavoidable differences between the product images and descriptions on our site and the final delivered items. These differences do not constitute grounds for a refund or replacement unless they significantly affect the item’s functionality or intended purpose.
The Nihon Ken Shop reserves the right to update product descriptions, images, and specifications without prior notice to reflect improvements or updates to our offerings.
13. Changes to Terms
We reserve the right to update these Terms at any time. Significant changes will be posted on our site, and your continued use constitutes acceptance of the revised Terms.
14. Governing Law
These Terms are governed by and construed in accordance with the laws of Norway and the EU General Data Protection Regulation (GDPR). Any disputes will be resolved under the jurisdiction of the courts in Norway.
15. Contact Us
If you have any questions or concerns about these Terms, please contact us at webmaster@nihonkenshop.com
Business Details
Business Name: The Nihon Ken Shop
Legal Entity: Mika Josefine B. Hætta, Sole Proprietorship
Organization Number: 917113459
Address: Støleveien 108, 4887 Grimstad, Norway
Email: webmaster@nihonkenshop.com
Phone: +47 959 07 793